At Diksha Enterprises, customer satisfaction is our priority. We ensure every product is quality-checked before dispatch. However, if you face any issue, please read our policy below for returns and refunds.

1. Returns Eligibility

We accept returns only under the following conditions:

• The item received is damaged, defective, or incorrect

• Return request is made within 7 days of receiving the product

• The item is unused, in original condition, and with all packaging intact

Note: Custom-printed or personalized orders are non-returnable unless defective.

2. How to Request a Return

To request a return, please contact us via:

• Phone: +91 92550 80151

• Email: enterprisesdiksha923@gmail.com

Include your order number, clear pictures of the issue, and a short description. Our team will respond within 24–48 hours.

3. Refund Process

Once your return is approved and the product is received:

• Refunds will be issued to the original payment method or via bank transfer

• Please allow 5–7 business days for the refund to reflect after approval

• Shipping charges (if any) are non-refundable

4. Exchanges

If the item is defective or incorrect, we will gladly exchange it for the correct one at no extra cost. For non-defective exchanges (e.g., wrong size or color chosen by customer), shipping charges may apply.

5. Cancellations

Orders can be canceled within 24 hours of placement, provided they haven’t been shipped yet. Once dispatched, cancellations are not accepted.

6. Need Help?

If you have any concerns or need support, feel free to contact us:

📞 +91 92550 80151
📧 enterprisesdiksha923@gmail.com